Using a phone while driving is distracting and reduces reaction times to road hazards and changing traffic conditions. Phone usage accounts for 20-30% of all collisions.
The driver held a cell phone close to their face to make or receive a call for at least 5 seconds while driving.
How a phone call is detected
A Phone call detection tag is applied by:
Camera AI: The driving behavior is detected by the AI Dashcam in real-time, alerts the driver (if in-cab alerts are enabled) and triggers a video event in Reveal.
How to prevent videos falsely triggering
Videos can be falsely triggered, usually when an AI Dashcam lens is obstructed or in the wrong position.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: 1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.