Find a video
Find video events using the search filters, or get videos from the SD card.
In this article:
Search for videos
Go to the Video > Events tab to search for videos triggered by unsafe driving behaviour.
Search for videos in Reveal.
Search for videos in the Integrated Video app.
Get videos from the SD card remotely
If you can't find a video in the Video > Events tab, select GET VIDEO to perform a remote search of the camera's SD card and request a video. When the video is ready to watch, you receive an email notification, a desktop alert, or a push notification to your mobile device.
Get videos from an SD card using Reveal.
Get videos from an SD card using the Integrated Video app.
If you still can't find the video you want, consider whether any of the following apply:
- There is a camera error.
- The camera may not be recording.
- The camera may have been damaged during a collision.
- A driver may have selected privacy mode to stop sharing camera and GPS tracking data with Reveal.
- The SD card may be corrupted. Contact Support to reformat the SD card or order a new one.
- The SD card may have overwritten the footage. Depending on the card's capacity, SD cards hold around 22 hours of footage (or 'driving time') which is then recorded over as usage continues.
If you suspect a collision has occurred and a video was not triggered in Reveal, download footage from your SD card as soon as possible.
Get videos from the SD card manually
All footage is available to access on the vehicle's SD card. Depending on the card's capacity, SD cards hold around 22 hours of footage (or 'driving time') which is then recorded over as usage continues. You can upgrade your SD card to increase its capacity by contacting your Customer Service Manager.
From your SD card, download videos to your device so you can:
- Get videos that you're unable to access remotely.
- Share videos with authorised third parties (such as insurance companies).
- Get videos from a broken camera.