Welcome to the October 2020 edition of Reveal updates. This month we talk more about Reveal Field and the introduction of smart scheduling for Dispatchers. Read on to find out more.
Recently released
Smart scheduling for jobs
Dispatchers can now get a scheduling recommendation based on the vehicle’s location using Reveal Field. This is helpful when there’s an urgent job and you need to quickly identify a technician that can get there right away.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: 1800 039 642 Option 4
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.