Welcome to the February 2024 edition of Reveal updates. This month we talk about our new Fleetyr and Drivewyze integrations and opening support cases via chat in the Customer Portal. Read on to find out more.
Recently released
Fleetyr integration
Our new integration with Fleetyr allows you to connect with over 70 fleet and mobility related software and hardware products. Click below to visit the Marketplace to learn more.
The Drivewyze Free app allows fleets and drivers to receive an essential set of in-cab safety alerts and advisories in advance of potentially risky areas on the roadway, at no cost to our Verizon Connect customers.
Open a new support case via Chat in the Customer Portal
Within the Customer Portal, Chat is replacing the ability to email support to open a case. This enhancement allows for immediate resolution for certain inquiries and can reduce the need for a callback by gathering additional details upon case opening.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: +1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.