Improve smart recommendations based on travel time

The Smart recommendations feature can tell you what technician has the best travel time to a customer location.


The travel time is calculated using the technician’s current location, the technician’s home address, or your company address.

We recommend that you add your company address and your technicians' starting locations (if they do not start and end their day at the company location).

To add a company location, see Add company information.

You can update your technician's details in the Admin section, see Edit drivers and technicians.

To learn more about Smart recommendations, see Smart recommendations overview.


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