Reveal updates: November 2021

Welcome to the November issue of Reveal updates. This month we talk about some great upcoming items which include an update to the Navigation app, Spotlight push notification and an important announcement regarding a planned outage in December. Read on to find out more.

 

Coming soon

Navigation App quarterly data update

We will be performing our quarterly data update in the Navigation app to include new roads and posted speed limits. Click below for instructions on how to download maps for offline usage.

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Spotlight push notifications

Early next year, we will add the ability for users to receive and manage alert notifications via the Spotlight mobile app so they are made aware of important alerts in near real-time and can take action more quickly, if needed.

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IMPORTANT: Planned outage for our Server migration on December 4th

Verizon Connect Reveal and LogBook user interfaces will be unavailable during our upcoming server migration, which will start at 2AM EST on Saturday, December 4th and should be completed within 24 hours. We are conducting this upgrade to improve the performance and reliability of our services.

Your tracked vehicles and assets will continue to provide updates, but you will be unable to see the information in your account (within the app or on a computer) during the migration. For the Reveal ELD LogBook app specifically, we recommend that your drivers take the following actions before the migration:

• Log in to the LogBook app before migration begins and remain logged in.
• Users unable to log in to the app should treat it as an ELD malfunction and follow normal FMCSA procedures, including completing paper logs.
• Unidentified driving events will continue to be recorded if no one is logged in and should be claimed after the migration is over. For more information, click below to visit our help page.

Learn more