Reveal updates: April 2022

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Welcome to the April 2022 edition of Reveal updates. This month we talk about our new Ford Reveal, additional updates to our new Customer Portal, and our Navigation app quarterly updates. Read on to find out more.

 

Recently released

Announcing Ford Reveal: built-in Ford vehicle tracking hardware

We’re excited to announce the first OEM for Verizon Connect Reveal with the ability to connect compatible Ford vehicles with Reveal. The hardware will be embedded within the Ford vehicle, meaning you will not need an additional piece of hardware to connect to our platform. This built-in Ford vehicle tracking hardware can help reduce installation downtime and will provide you the convenience and time-saving benefits of using the embedded device in new Ford vehicles.

This will be available for non-government Reveal customers. You will be able to activate up to 25 Ford vehicles, model year 2018 or newer, directly from the Reveal portal with our new “Get started” page.

Learn more

 

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Verizon Connect Customer Portal - additional updates

The newly released Verizon Connect Customer Portal has now been updated to include case management and account profile updates so that you can report and stay up-to-date on support cases. Once you are logged in you can access this Customer Portal in the My Account page. For more information, sign up for our on-demand training sessions by clicking below.

(Note: this portal is accessible to Reveal Admins on qualifying accounts.)

Sign up here

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Coming soon

Navigation app quarterly data release

This month, we will be performing our quarterly update to the maps in the Navigation app to include new roads and updated posted speed limits.

Learn more

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ICYMI (in case you missed it)

"Reveal Field in Action" webinar
Improving customer service and speeding time to resolution: When it comes to field service businesses, that’s the name of the game. Join us to learn how one manager is playing to win with Reveal Field from Verizon Connect. Click below to watch the this previously recorded real-life customer discussion.

 

Watch here

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