Reveal updates: May 2022


Welcome to the May 2022 edition of Reveal updates. This month we talk about the updates we made to our Customer Portal, as well as our new Installation and Device Help website. Read on to find out more.


Recently released

Verizon Connect Customer Portal updates

The new Customer Portal is continuously being updated and now includes User Permissions and the ability to add comments to a case. Previously, only Users in Reveal who were marked as an Administrator would have access to the customer portal. Administrators will still have full access but now non-administrators permissions can be updated individually to access parts of the Customer Portal. For more information, click the link for our on-demand tutorials below.

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Coming soon

Check out our new Installation and Device Help website

Previously, we had multiple websites that provided different forms of documentation to support the device install and troubleshooting experience. We are excited to announce that we have consolidated all of the installation and support information into a single Installation and Device Help website to provide unified content, videos, and contextual help to better support a more simplified installation experience. Click below to explore the new website.

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