Welcome to the November 2020 issue of Reveal updates. This month we talk about how we've made it even easier to assign the right technicians to your jobs with our new "Knows customer" filter. Read on to find out more about our Scheduler in Revel Field.
Assign a technician that knows your customer
A dispatcher can use smart Scheduler in Reveal Field to help decide which technician to assign to a job based on location and skill. Want to assign a technician that knows the customer? Now you can with our new "Knows customer" filter.
In Reveal Field, dispatchers will soon have the option to dispatch multiple jobs at once instead of just one job at a time. Stay tuned to our monthly Reveal updates for more information.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: +353 1413 1250
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.
