Enable Integrated Video for custom roles
If users are unable to see the Video tab, the issue is most likely to do with role permissions.
Integrated Video permissions are enabled automatically for most users. However, permissions for custom roles must be set up manually.
To set up Integrated Video permissions for a custom role, an admin must complete the following steps:
Click the account icon in the upper right corner of Reveal and select Admin.
In the Users and Roles section, select Manage Roles and Permissions
From the Choose a role drop-down menu, select the custom role.
Locate the Video Experience section and assign the appropriate permission by selecting either the View Only or Full Access radio button.