Set up video alerts

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Video alerts notify you when an incident has been recorded on video.

Go to the Alerts tab in Reveal to set up your alert policy. This allows you to configure an alert for a specific type of event.

Existing alert policies are shown on the Policies tab of the Alerts page.

Video alerts are independent of harsh driving alerts. This means that if you have both a harsh driving alert policy and a video alerts policy set up, you will receive two alerts for the same incident.

To set up an alert policy for a video recording:

1. In the Alerts Policies tab, select CREATE A NEW ALERT POLICY.
2. In the Create a New Policy dialog box, select Video Alert from the Alert Type menu.
3. To flag as important in your email inbox, select the High Priority checkbox.
4. In the Name this policy field, type a descriptive policy name.
5. Decide if you want to receive alerts for your entire fleet, vehicles, drivers, or groups of drivers and vehicles. You can only set up video alerts for vehicles with cameras installed. Then select NEXT: TIMES & FREQUENCY.
6. Choose the time range and frequency of the alerts you want to receive. Then select NEXT: ALERT RECIPIENTS.
7. Choose who will receive the video alerts and how they will receive them.
   The following delivery options are available:
   • Display will show the alert within Reveal, as a pop-up notification.
   • Email recipients will get an email about the incident.
   A copy of the alert will be emailed to the driver by checking the box in Delivery Options.
8. When you have made your selections, choose Save.
9. Review your video alert settings and edit if required. Use the toggle to enable or disable the alert.
   

Your new video alert policy now appears in the Policies tab. You can manage your existing alert policies on this page.

How to avoid duplicate alerts

To avoid receiving a harsh driving alert and a video alert for the same event, remove video-enabled vehicles from your harsh driving alert policies.