• How video alerts work
• Alerts and notification settings
• Creating a new video alert
• Updating existing alerts
• Disable alerts

How video alerts work

Reveal uses video alerts to notify you when the system detects unsafe driving behavior. These alerts are enabled by default.

Events are classified by urgency to help you prioritize which videos to watch first:

• Critical
• Major
• Moderate

Alerts and notification settings

Notification settings remain enabled until an administrator updates them. The first user created for your company's Reveal account is typically the administrator.

To update notification recipients or the frequency of alerts, an administrator must first grant you Full access permissions. They can do this in Admin > Manage Roles and Permissions.

Creating a new video alert

Go to the Alerts tab in Reveal to set up alert notifications. This allows you to configure an alert for a specific type of event.

To set up alerts for a video recording:

1. In Alerts, click CREATE ALERT.
2. In Alert type, select Video Alert.
3. Enter a descriptive Alert name.
4. To flag the alert as important in your email inbox, select the High Priority checkbox.

5. Decide if you want to receive alerts for your entire fleet, vehicles, drivers, or groups.

   Note

   You can only set up video alerts for vehicles with cameras installed.

6. Click CONTINUE.
7. Choose the time range and frequency of the alerts.
8. Click NEXT: ALERT RECIPIENTS.
9. Choose which alerts you receive based on:
   • Behavior: Select specific behaviors like harsh driving, smoking, or tailgating.
   • Classification: Set the minimum importance for notifications (Critical Only, Major and above, or Moderate and above).
10. Choose recipients and delivery options:
    • Display: Shows the alert within Reveal as a pop-up notification.
    • Email: Sends an email about the incident.
    • Optionally, send a copy of the alert to the driver by selecting the checkbox in Delivery Options.
11. Click SAVE.

Updating existing alerts

View existing alerts in the Alerts > My alerts tab.

To update an existing video alert:

1. In Reveal, go to the Alerts tab.
2. Select the My alerts tab.
3. Next to the video alert notification you want to edit, click the Edit icon (pencil).
4. Update your preferences using the following options:
   • Choose what to monitor: Click EDIT next to Resources to update vehicles, drivers, or groups.
   • Change time and frequency: Click EDIT next to Times to select when you receive alerts.
   • Update recipients: Click EDIT next to Alert Recipients or Delivery Options to change who receives notifications.
5. Click SAVE.

Disable alerts

To deactivate alert notifications:

1. Click the blue Enabled toggle once.
   • The toggle becomes gray when disabled.
2. Click CLOSE.