This article describes how to access the help center from within the ELD Logbook mobile app. The help center contains articles that describe how to perform tasks using the Logbook app and how to troubleshoot issues that you might encounter.
Drivers can access the help center from ELD Logbook only if they have access to the internet and permission to access external websites.
To access the help center:
From the navigation menu along the lower part of the Logbook screen, tap the More icon.
Tap Help Center to get to the ELD Logbook landing page in the Help Center. Alternatively, tap Common Driver Issues to get directly to the help center article Most common driver issues.
The help center opens in a new browser window. To return to ELD Logbook, switch back to the app using the app switcher or the back button on your mobile device.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: 1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.