Ensure you have the necessary key fobs for your fleet. Each key fob has a unique number (Key Fob ID). Assign a key fob to a driver and note which number you give them.
Assign key fobs to a driver
To assign key fobs to a driver:
In Admin, open the Driver List.
To edit a driver, click edit .
In the Edit Driver dialog box, under Key Fob ID, select Add.
In the Manage Key Fob ID field, enter the key fob ID.
Note
The Key Fob ID can be 8, 12, or 16 digits long. If the Key Fob ID is 12 characters long, it should start with 4 zeros. If the ID is 16 characters long, it should start with 2 letters followed by 4 zeros. The characters can be numbers (0 to 9) or uppercase letters (A to F).
Click DONE.
See what key fobs are assigned to drivers
To see what key fobs are assigned to drivers, go to Admin > Driver List.
View vehicle assignment history
When a driver uses a key fob to assign a vehicle to themselves, the assignment can be seen in the Driver Assignment History tab of the Edit Vehicle page for that vehicle.
In the CREATION METHOD column, you will see 'Device' for assignments made using a key fob.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: 1800 039 642 Option 4
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.