This article describes how to set up your payment methods for paying your bills.
Note
This article specifically addresses Verizon Connect telematics services. For information on your Verizon phone account, visit Verizon.com.
When setting up payment methods, you can do the following:
- Pay your bills using a credit card or a bank account
- Save more than one bank account and more than one credit card, and choose from any of these saved payment methods when making a payment.
- Set up one of your payment methods for Auto Pay.
Viewing your payment methods
To view and manage your payment methods:
- Access the Customer Portal.
- Make sure you are on the Billing and Payment tab.
- Click Manage Payment Methods.
All saved payment methods are listed under Payment Methods.
The Auto Pay Status column indicates if any of your payment methods are set up for Auto Pay. You can have only one payment method set up for Auto Pay.
To remove a payment method that is not used for Auto Pay, click the Delete icon in the same row as the payment method.
Updating credit card details
To update the credit card details for any of your cards:
-
On the Manage Payment Methods page, select the checkbox next to the card that you want to update.
- Enter the new card details.
- Select the Save time with Auto Pay checkbox if you want to set up Auto Pay for this payment method.
- Click SUBMIT.
Adding new bank account details
To add new bank account details:
-
On the Manage Payment Methods page, expand the Add new bank account section by clicking the + icon to the right of the section name. A - icon is shown when the section is expanded.
- Enter the bank account details. All fields are mandatory.
- Select the Save time with Auto Pay checkbox if you want to set up Auto Pay for this payment method.
- Click SUBMIT.
Adding a new credit card
To add a new credit card:
-
On the Manage Payment Methods page, expand the Add New Card section by clicking the + icon to the right of the section name. A - icon is shown when the section is expanded.
- Enter the credit card details. All fields are mandatory.
- Select the Save time with Auto Pay checkbox if you want to set up Auto Pay for this payment method.
- Click SUBMIT.
Enabling Auto Pay
You can select one of your payment methods to be your Auto Pay payment method. The Auto Pay payment method uses either a credit card or bank account to automatically pay your bills.
To create an Auto Pay payment method:
- On the Manage Payment Methods page, select the checkbox for a payment method that you have already set up.
- Select the Save time with Auto Pay checkbox.
- Read the Auto Pay Terms and Conditions dialog box and, if you agree with them, click ACCEPT AND SIGN UP.
Disabling Auto Pay
You can stop an Auto Pay payment by contacting Support and asking for the Verizon Connect Account Management team.