Welcome to the October 2020 edition of Reveal updates. This month we talk smart scheduling, new road restriction warnings in our Navigation mobile app and updating the Nav maps to include new roads and posted speed limits.
Recently released
Smart scheduling for jobs
Dispatchers can now get a scheduling recommendation based on the vehicle’s location. This is helpful when there’s an urgent job and you need to quickly identify a Technician that can get there right away.
We will soon be updating the maps in the Navigation app with new roads and posted speed limits. If you download map data, you will need to press the refresh icon in the top right corner under Map Data in the main menu after this update is made.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
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Phone number: +1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
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Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.