Reveal Field's smart recommendations feature suggests which technicians to assign to your jobs and when the jobs should start.
These recommendations are based on the technicians' availability, travel times, skills, and vehicle location. The system checks the appointments already scheduled for your technicians, and suggests the best time of day to perform the task while considering the technicians’ availability and the best travel time.
Benefits of smart recommendations
Smart recommendations can help you save time and resources, and improve the quality of service delivered to your customers. It can also help you to:
Reduce costs
Smart recommendations can suggest technicians based on the job locations and travel time, helping lower fuel costs.
Increase productivity
By allowing the system to recommend technicians and job start times, you can spend less time scheduling. This gives you more time to complete other tasks.
Quickly identify your best recommendation
Smart recommendations now provides a specific tag to help you quickly identify the most qualified technician for your job.
Now when you apply filters, the recommendation that best fits your chosen criteria is automatically tagged "Best match".
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
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Phone number: 1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
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Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.