Welcome to the November 2023 edition of Reveal updates. This month we talk about our new Status Page support tool and Logbook app updates for Android. Read on to find out more.
Recently released
Status Page support tool
We just released our newest digital support option, the Status Page which provides you with the real-time status of your Reveal platform and the platform components such as Spotlight and Live Map. With this new feature, you will no longer need to call in to support to determine if there is an issue. Status Page can be accessed from the Reveal help center or click below to try it out now. The new Status Page features include:
Conveniently located with no admin access required
Logbook app connectivity improvements for Android users
Logbook version 3.59.0 for Android users now has improved connectivity once it is in range of a compatible vehicle. This version also contains some bug fixes and improves the trailer reference experience.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: +1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.