View the activation status for your built-in telematics

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Vehicles that have built-in telematics do not need hardware installed for tracking, but they might require an activation task. This article describes where to go to view vehicles that are connecting to the built-in telematics, and that require additional actions to connect to Reveal.

To view a list of all your vehicles with built-in telematics that are not yet connected to Reveal and their activation statuses:

  1. In Reveal, click your initials in the upper right corner of the screen.
  2. Click My Account.
  3. In the Manage your equipment and service requests section, click Built-in telematics.
    img-en-us-my_account_built-in.png

  4. The following table lists the details and activation statuses for all your vehicles with built-in telematics that are not yet connected to Reveal. Vehicles that are connected to Reveal can be viewed in the vehicle list or on the live map, to which a link is provided above the table.
    img-en-us-built-in_telematics.png

These are the possible activation statuses and associated tasks:

Activation status

Required task

Vehicle requires Ford Marketplace consent

Provide consent in Ford Marketplace to share your vehicle data with Verizon Connect.

Vehicle activation drive required

Take your vehicle for a drive for a few minutes, so that the vehicle tracker starts sending data to Reveal.

Processing information

Reveal is in the process of creating a connection with the telematics built into the vehicle. Wait for a few minutes and check the status again. If the vehicle stays in this state for more than an hour, contact support.



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