How collisions can affect recordings
If you suspect a collision has occurred, search for videos in Reveal. If the video is not in the list, access a camera’s SD card remotely or download SD card videos as soon as possible.
Bear in mind that:
- Cameras and trackers can stop recording at the point of collision. This happens when the vehicle’s power is cut as a safety response, or the impact damages the device. If this happens, a video will not be triggered in Reveal.
- Low force impacts, such as side swipes. are less likely to be detected.
Check the vehicle’s equipment
- The engine must be turned on for the camera to begin recording and detect unsafe driving behaviour. The camera continues recording until the engine is turned off.
- The camera should be attached to the windshield and aligned correctly so that it accurately detects objects.
- The vehicle tracker should be mounted securely and not able to move around, otherwise it can generate inaccurate data.
- The camera’s LED light sequence should show that the camera is recording (blue) and connected to the network (green)
- If the green light is off, this suggests that the area’s GPS coverage is unstable.
- If the vehicle has been involved in a collision, check the camera and vehicle tracker for any signs of damage.