Reveal updates: April 2024

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Welcome to the April 2024 edition of Reveal updates. This month we talk about our new asset battery tracker report, improved phone support options and new Xirgo device support. Read on to find out more.

 

Recently released

 

Asset Tracker Battery Report

Our new Asset Tracker Battery Report provides a snapshot view of the current battery level of all of your powered and non-powered asset trackers. With this new report, you can:

  • Plan tracker maintenance: See which asset tracker batteries are starting to run low well in advance, in order to pre-plan replacement or recharging schedules
  • Save time: Use one report to streamline the process of monitoring thousands of trackers and eliminate manual record keeping
  • Gain data confidence: Know the exact percentage of each battery tracker at its last check-in, at the moment the report is run instead of relying on outdated manual notes

Learn more

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Improved call flow for our customer support phone number

Coming soon, a simplified way to contact our support team. We will soon have a more convenient, comprehensive customer support phone number. You will be able to reach all the departments you need at one, easy to use number:

844.617.1100

Whether you need help with your equipment, want to inquire about billing, or are looking to schedule installation and more, you can find the help you need.

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New Xirgo device self support improvements

All newly installed Xirgo devices on Reveal are now eligible for self support of their power source and Driver ID settings. You are now able to do these updates without calling support via update tracker settings in the Vehicle List.

Learn more

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