The Technicians view is selected by default. You can view technicians’ jobs by Day, Week, or Appointment, using the drop-down menu.
Jobs are displayed on job cards and show the jobs that technicians are scheduled to work on or have already completed.
To see technicians’ jobs from a specific day or week, make your selection from the drop-down menu, and use the navigation arrows or the date picker to see more.
When Day or Week is selected, you can learn more about a job by hovering over a job card, or click the job to open the job panel where you can edit the job and view its details.
Appointments view displays jobs by appointment dates and times. Some of these jobs might not have technicians assigned to them yet.
View jobs by date using the Previous day and Next day navigation arrows, or by selecting from the date picker at the top of the screen.
Jobs view
The Jobs view displays all started, finished, and upcoming jobs.
With the All or Pending filter turned on, pending appointments with no date are displayed at the top, and upcoming appointments are displayed under these and are organised by date.
With the Scheduled filter turned on, scheduled appointments are displayed.
If you only want to see past jobs from a specific period, use the Timeframe drop-down menu.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
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Phone number: +1-844-617-1100
Available Monday to Friday, 8 AM - 5 PM (EST).
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Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.