This article describes the error messages that you might see while importing customer contacts into Scheduler, and how to fix them.
If you are unsure of the file format required when importing from Excel, download our Excel template from Reveal’s Import customer contacts section.
The file you are trying to upload is too large. You can only import a maximum of 10,000 contacts per file.
These are the maximum file sizes, per file type:
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CSV: 20 MB
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XLS: 10 MB
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XLSX: 5 MB
For your import to be successful, you must use Excel (XLSX or XLS) or CSV (UTF-8) files.
All files being imported must have a single sheet.
The file you uploaded has the same column header more than once, for example the column header Email is used twice in the document.
The minimum number of columns needed to import contacts is two.
The file you tried to upload is empty, or just the first row or column is empty.
Currently, Reveal Field only supports the following country codes:
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+1 (Canada)
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+1 (USA)
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+31 (Netherlands)
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+32 (Belgium)
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+33 (France)
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+34 (Spain)
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+39 (Italy)
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+41 (Switzerland)
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+43 (Austria)
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+44 (UK)
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+48 (Poland)
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+49 (Germany)
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+52 (Mexico)
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+56 (Chile)
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+61 (Australia)
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+64 (New Zealand)
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+351 (Portugal)
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+353 (Ireland)