You can set up push notifications on your mobile device for alerts in Spotlight.
This enables you to acknowledge alerts in real time and quickly act on them if needed.
You only receive push notifications for your assigned alert policies.
For more information, see Create an alert policy.
Note: Push notifications in Spotlight are currently only available for iOS.
Set up push notifications for the first time
On the Alerts screen, tap Select Alert Policies.
Select the alert policies that you want to receive notifications for.
When you have finished, tap Save.
Manage your push notifications
On the Alerts screen, tap the settings icon
.
Select or deselect the relevant alert policies.
When you have finished, tap Save.
Stop push notifications
On the Alerts screen, tap the settings icon
.
Deselect the alert policies that you want to stop.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: 0800-121-8915
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.