This article describes how to make bill payments, view your payment history and pay outstanding charges.
sidebar.
Note
Bill payments might take up to 48 hours to be processed and displayed in the Payment History table. In the meantime, you cannot select another invoice to make a payment towards it.
Make a payment
You can't make one-off bill payments. To pay your bills, set up recurring payments, also known as Auto Pay, for one of your payment methods. See Manage your payment methods (Auto Pay) for more information.
Make sure you are on the Billing and Payment screen.
Your payment history is available in the table on the Payment History tab.
To find invoices from February 2020 onward, you can select a date range using the date picker. If you need an older invoice, contact Support.
The columns in the table provide the following details:
Invoice Number: The invoice identification number
Payment Received: The amount that you paid as part of this transaction
Payment Date: The date when you made this payment
Payment Status: The payment status can be one of the following options:
In Progress
Cleared
Refunded
Pay outstanding charges
Reveal administrators may see the Account suspended screen if there are overdue outstanding charges on their Reveal account. To restore the account, they must pay the outstanding charges in full by clicking MAKE A PAYMENT. The account will be fully restored after the full balance is cleared.
Our agents can offer guidance on technical issues, help with installation, and answer account queries.
Wait time: 24 hours or less
Your Account ID:
Contact your Account Manager
Phone number: +353 1413 1250
Available Monday to Friday, 8 AM - 5 PM (EST).
Email:
Your Account Manager can help with any questions about your account or contract, and help ensure you have the right equipment and software services to get results.