Customise asset trackers
For older devices, you might need to contact support in order to customise tracker settings.
Reveal lets you customise how your assets are tracked. This procedure differs slightly for powered and non-powered assets.
Changes to the configuration will be saved to the tracker when it next checks in. As soon as your changes are live, you can make further changes to the asset tracker configuration settings.
Powered asset tracker settings
To customise tracker settings for powered assets, go to Account Profile > Admin > Assets > Asset List > Tracker Settings.
To open the Vehicle List, choose Account Profile > Admin > Vehicles > Vehicle List > Edit Vehicle > Tracker Settings.
From the Tracker Settings tab, you can:
- Edit the check-in rates for the asset tracker
- View the configuration details for the asset tracker
Edit check-in rates
WARNING: Powered Asset Trackers installed via the 2-wire method must remain on a 2-wire configuration. Changing the check-in rates through these settings will over-write the 2-wire configuration and result in errors in reporting. To change configurations for units installed via 2-wire configurations, contact customer support.
To edit the tracker’s check-in rates:
-
In the Daily check-in rate field, click the down arrow
and then select an option from the drop-down list. Options include the following:
- Once a day/Every 24 hours
- Twice a day/Every 12 hours
- Three times a day/Every 8 hours
- Four times a day/Every 6 hours
- Six times a day/Every 4 hours
- Eight times a day/Every 3 hours
-
In the Check-in rate when moving field, click the down arrow
- 30 seconds
- 90 seconds
- Click SAVE CHANGES.
- Click SAVE on the confirmation dialog box.
View configuration details
The following information is displayed in the Configuration details section of the screen:
-
Configuration status
Statuses include:- Success: The last updates made to the configuration have been saved to the tracker.
- Pending: The last updates made to the configuration have not yet been saved to the tracker. This will happen when the tracker next checks in.
- Last configuration update: The date and time that the tracker’s configuration settings were last saved to the tracker.
- Battery Life: The percentage of power remaining in the tracker's battery.
Non-powered asset tracker settings
To customise tracker settings for non-powered assets, go to Account Profile > Admin > Assets > Asset List > Tracker Settings.
From the Tracker Settings tab, you can:
- Edit the check-in rates for the asset tracker
- View the configuration details for the asset tracker
Edit check-in rates
To edit the tracker’s check-in rates:
-
In the Daily check-in rate field, click the down arrow
- Once a day/Every 24 hours
- Twice a day/Every 12 hours
- Three times a day/Every 8 hours
- Four times a day/Every 6 hours
- Six times a day/Every 4 hours
- Eight times a day/Every 3 hours
- Set the Check in when moving toggle to the “On” position if you want the tracker to check in only when moving. If this is set to “On”, the Check-in rate when moving field is enabled.
-
In the Check-in rate when moving field, click the down arrow
- 15 minutes
- 30 minutes
- 45 minutes
- Click SAVE CHANGES.
- Click SAVE on the confirmation dialog box.
View configuration details
The following information is displayed in the Configuration details section of the screen:
-
Configuration status
Statuses include:- Success: The last updates made to the configuration have been saved to the tracker.
- Pending: The last updates made to the configuration have not yet been saved to the tracker. This will happen when the tracker next checks in.
- Last configuration update: The date and time that the tracker’s configuration settings were last saved to the tracker.
- Battery Life: The percentage of power remaining in the tracker's battery.
Learn how to update vehicle and powered asset information.
Learn how to view and edit non-powered assets.