This article explains how to update the operational status for a vehicle and asset.
You can update the operational status from the Fleet and device list or from the Device details page.
In this article:
The operational status of a vehicle or asset indicates if the vehicle or asset is currently in use (that is, driven or operated regularly) or if it is not in use (due to seasonal use or some other reason that means it is off the road or not in operation).
There are 2 operational statuses:
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In use: The vehicle or asset is being driven or operated regularly. This is the default status.
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Not in use: The vehicle or asset is inactive and currently off the road or not in operation for various reasons such as it is a seasonal vehicle or it is under maintenance or the asset is for sale.
The operational status can be set to Not in use for a period of time of your choosing. If movement of the vehicle or asset is detected during this period, the operation status changes to In use.
Note
If a vehicle or asset is not being used for a long time period, you should change the operational status to Not in use to avoid receiving non-reporting errors for the vehicle or asset.
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In the Fleet and device list, on the Device errors tab, locate the vehicle or asset.
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From the Actions menu, choose Change operational status.
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In the Change operational status dialog box, select the Mark vehicle/asset as not in use radio button.
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In the Why is this vehicle/asset not in use? section, select a reason from the drop-down menu.
You can select on of the following reasons:
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Awaiting vehicle/asset sale or replacements
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Employee illness
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Employee retirement
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Seasonal requirements
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Staff shortage
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Vehicle/Asset maintenance
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Vehicle/Asset not needed for current jobs
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Other
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In the Inactivity period section, choose an end date for the inactivity period. Alternatively, select the No end date checkbox.
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Click CHANGE.
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In the confirmation dialog box, choose SAVE.
On the Device details page, you can update the operational status in the following places:
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In the Summary section
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In the Troubleshooting section
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On the Device details page, in the Summary section, click the edit button next to the Operational status field.
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In the Change operational status dialog box, select the Mark vehicle/asset as not in use radio button.
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In the Why is this vehicle/asset not in use? section, select a reason from the drop-down menu.
You can select on of the following reasons:
-
Awaiting vehicle/asset sale or replacements
-
Employee illness
-
Employee retirement
-
Seasonal requirements
-
Staff shortage
-
Vehicle/Asset maintenance
-
Vehicle/Asset not needed for current jobs
-
Other
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In the Inactivity period section, choose an end date for the inactivity period. Alternatively, select the No end date checkbox.
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Click CHANGE.
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In the confirmation dialog box, choose SAVE.
If your vehicle or asset has a Non-reporting unit (NRU) error, you can change the Operational status in the Device health section of the Device details page.
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In the Device health section of the Device details page, under Troubleshooting, click the MARK AS NOT IN USE button.
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In the Change operational status dialog box, select the Mark vehicle/asset as not in use radio button.
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In the Why is this vehicle/asset not in use? section, select a reason from the drop-down menu.
You can select on of the following reasons:
-
Awaiting vehicle/asset sale or replacements
-
Employee illness
-
Employee retirement
-
Seasonal requirements
-
Staff shortage
-
Vehicle/Asset maintenance
-
Vehicle/Asset not needed for current jobs
-
Other
-
-
In the Inactivity period section, choose an end date for the inactivity period. Alternatively, select the No end date checkbox.
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Click CHANGE.
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In the confirmation dialog box, choose SAVE.