The Fleet and device list gives you an overview of your fleet and allows you to identify any issues or errors with your vehicle trackers, asset tracker, and cameras.
It combines the features of the Vehicle list, Asset list and Camera list into one location.
On the Fleet and device list , you can:
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View vehicle, asset, and device information.
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Search and filter the vehicles and assets list.
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Edit vehicle and asset information.
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Identify vehicle and assets with device errors
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Access troubleshooting steps to resolve device errors.
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See devices that have not been installed.
In this article:
Note
You must have Admin permissions to view the Fleet and device list.
The Fleet and device list has the following components:
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A: Data charts
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B: Tabs: Entire fleet, Device errors, Incomplete installations, Unassigned cameras
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C: Filter (one on each tab)
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D: Table/list
The dashboard consists of 3 charts:
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Entire fleet chart: Shows the makeup of your fleet - vehicle, powered assets and non-powered assets. The total is the number of things that you are tracking in Reveal.
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Device errors chart: Shows the number of devices (your trackers and cameras) with errors, grouped by severity.
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Installation status chart: Shows the number of trackers that have been installed and the number that have not been installed.
The Entire fleet tab is where you manage and edit your vehicles and assets.
The Entire fleet table has the following columns:
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Vehicle/Asset number: The number associated with the vehicle or asset in Reveal.
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Vehicle/Asset name: The name of the vehicle or asset in Reveal. By default, this is the ESN of the device installed, but it can be updated to something more meaningful.
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Type: The type can be vehicle, powered asset, or non-powered asset.
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Driver: The name of the driver assigned to the vehicle.
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Primary group: A vehicle or asset can be assigned to one or more groups. Only the group marked as the primary group will show here. For more information about groups, read Creating and editing groups.
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Last update: The date and time of the vehicle's or asset's last status update in Reveal.
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Status: This column shows the status of the tracker and cameras. If a vehicle has both a tracker and a camera, a status for each displays. The devices can be either online or offline:
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If a tracker or camera is online, it has reported to Reveal in the last 5 minutes.
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If a tracker or camera is offline, it has not reported to Reveal in the last five minutes.
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Device errors: If the device or devices installed in the vehicle or asset have errors, the Needs attention status and the number of associated errors appears in this column. Further information about errors can be found on the Device errors tab.
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Actions: From the Actions menu, you can access the Edit Vehicle page, Edit Asset page and, if the vehicle has a camera installed, the Camera list.
You can search the table by driver and vehicle name. You can also filter the table by type, that is by vehicle, powered asset or non-powered asset.
The table on the Device errors tab shows all trackers and cameras that have associated errors.
The errors are grouped by severity:
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Critical: The tracker or camera cannot operate as intended because its functions are impaired or it is offline.
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Major: The tracker or camera has degraded performance which affects its ability to send data to Reveal.
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Moderate: The tracker or camera has some performance issues that may compromise the quality of the data sent to Reveal.
Note
If a vehicle has more than one device, and each device has an error, the errors will appear on separate rows.
The Device errors table contains the following columns:
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Device type: The device type can be one of the following:
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Vehicle tracker: The device’s ESN is also displayed.
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Powered asset tracker: The device’s ESN is also displayed.
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Dashcam: The camera function is also included: Road camera, Driver camera, or both)
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Vehicle/Asset name: The name of the vehicle or asset in Reveal. By default, this is the ESN, but it can be updated to something more meaningful.
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Status: This column refers to the status of the tracker and cameras. If a vehicle has both a tracker and a camera, a status for each displays. The devices can be either online or offline:
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If a device is online, it has reported to Reveal in the last 5 minutes.
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If a device is offline, it has not reported to Reveal in the last five minutes.
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Device health: This column shows the severity of the error and can have one of the following statuses:
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Critical: The device cannot operate as intended because its functions are impaired or it is offline.
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Major: The device has degraded performance which affects its ability to send data to Reveal.
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Moderate: The device has some performance issues that may compromise the quality of the data sent to Reveal.
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Errors: This column shows all the errors that the device has, for example, false towing, SD card error and so on. For more information, see the Errors section in this article.
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Actions: For trackers, the View link brings you the Device Details page. For cameras, VIEW brings you to the Camera Details page.
You can filter the table by device type and device health status.
Note
When a camera error is resolved, it can take up to 7 days for it to disappear from the list.
Note
When a tracker error is resolved, it can take up to 24 hours for it to disappear from the list.
The Incomplete installations tab shows all vehicle and asset trackers that have not yet been installed.
The Incomplete installations list contains the following columns:
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Device type: This is the type of tracker and the model.
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ESN: The electronic serial numbers (ESNs) of the tracker.
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Installation status: The status is Not installed. (Further statuses will be added later.)
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Actions: Click VIEW to go to the Device details page.
The table can be filtered by the following device types: vehicle tracker, asset tracker, and non-power asset tracker.
The Unassigned cameras tab lists cameras that are:
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Not assigned to a vehicle in the Reveal database.
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Not installed in a vehicle.
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Not yet connected to Reveal.
Note
To assign a camera, you must either complete the installation in the Integrated Video app, Spotlight app, or contact Support.
The Unassigned cameras table contains the following columns:
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Camera: The type of camera or cameras that are unassigned.
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ESN: The electronic serial numbers (ESNs) of the unassigned cameras.
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Installation status: The status is Unassigned. (Further statuses will be added at a later time.)
You can search the table by ESN.
On the Device errors tab, the Action column in the table shows links to troubleshooting steps that you can perform to resolve the error yourself.
For tracker errors, the Troubleshooting link brings you to a help center article that outlines the steps you can take to resolve the error.
For camera errors, VIEW brings you to the Camera Details page, where you can find troubleshooting steps you can take to resolve the error.
This table shows all the camera errors that can appear on the Device errors tab.
Table 1. Camera errors
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Error |
Description/Symptom |
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WrongLinkCam VTU |
The camera and vehicle tracker are assigned to the wrong vehicle. |
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Incomplete Installation |
Videos are not available in the Video List. |
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SD card error Dashcam |
The camera is not recording because the SD card is corrupted. |
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Camera not reporting |
Videos are not available in the Video list because the camera is offline. |
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RoadCameraVerticallyMisaligned |
The horizon is not centered in the middle of the image. This can affect the road-facing camera’s calibration and may trigger false events, too many events, or no events. |
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VideoFileIssue |
Videos are too short, blurry, or out-of-sync. |
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Tracker not reporting |
Harsh driving videos are not available in the Video List because the vehicle tracker is offline. |
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Incorrect towing status |
Videos are not uploading to the Video List due to a loss of ignition power. |
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ConstantReboot |
The camera is continuously rebooting. |
This table shows all the vehicle and asset tracker errors that can appear on the Device errors tab.
Table 2. Vehicle and asset tracker errors
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Error |
Symptom |
|---|---|
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Tracker not reporting |
The vehicle or asset tracker installed in the vehicle or asset does not report to Reveal at all. |
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Incorrect towing status |
When a vehicle or asset has a Towing status but the vehicle or asset is not actually being towed. |