View jobs on Live Map
You can check the job progress of your technicians on Live Map. To do this, click the Scheduler tab in Reveal Field.
Here you will see a list of technicians’ names with the status of their vehicles described underneath.
Click the name of the vehicle, shown in blue, to see it on Live Map.
To view your technician’s vehicle on Live Map, you need to make them a driver and then assign a vehicle to them.
Select a vehicle on the map to open a vehicle balloon. The details of two upcoming jobs for the technician assigned to the vehicle will show.
To see more information about a job, select it in the vehicle balloon. This brings you to the Scheduler in Reveal.
Making a technician a driver
If a technician is not a driver, the words Technician only will display under their name.
To make a technician a driver, follow these steps:
- Go to Admin User List
- Select User
Select the checkbox beside: Is this user a driver?
If you do not have the relevant permission to view the vehicle information, you may see No vehicle shown under a technician’s name.
This may also show if the Vehicle Tracking Unit (VTU) has not yet started tracking data.
No vehicle assigned
If a technician does not have a vehicle assigned, the words Assign vehicle will display under their name.
To assign a vehicle to a technician, follow these steps:
- Go to the Reveal Admin page, or click Assign Vehicle to be taken there automatically.
- Select the Vehicle List
- Click the pencil icon beside the vehicle that you want to assign to the technician.
- Under Current driver, click Change.
- Choose the technician you want from the Driver drop-down menu.
- Click Assign.
Learn how to View jobs in Scheduler.
Learn how to View your daily schedule.
Learn how to View your weekly schedule.
Learn how to View your scheduled appointments.