This article describes how to log in to the Reveal application, how to log in to the Reveal Manager mobile app, and how to log in to Reveal the first time when your Reveal account has just been created. It also describes what to do when you are unable to log in.
If you don't have a username and password for Reveal, contact your administrator to create a profile for you.
To log in to Reveal:
- Go to http://login.us.vzconnect.com or http://login.eu.vzconnect.com.
- Enter your username, which should be your email address, and then click NEXT.
- Enter your password, and then click CONTINUE to log in to Reveal.
Single Sign-On login
If Single Sign-On (SSO) is enabled for your account, you will be prompted to log in to Reveal using your SSO credentials. Learn more about Single Sign-On.
When your company account is created in Reveal, one person in your company is identified as the Primary Reveal Contact. A user profile with administrator privileges is created for this person. This initial user receives a Welcome email with instructions on how to set up a password and log in for the first time.
Once activated, the Primary Reveal Contact can create additional users in the account, with either administrator or general user privileges.
If you are unsure who has been identified as the Primary Reveal Contact on your account, contact Support.
To set up your password as the Primary Reveal Contact:
- In the welcome email you received, click the Set up password link.
- Enter and confirm your new password. The password must be at least 8 characters long.
- Click SET PASSWORD.
- You will receive an email with a verification code. Enter this code on the Verify your account page. Click VERIFY ACCOUNT.
- Your account is now activated, and you can log in to Reveal.
If you have any questions about this process, contact Support.
To log in to the Reveal Manager mobile app, enter your username and password, which is the same as for Reveal in a web browser. Follow the same process as above to log in, or to reset your password.
Look out for an email from noreply@verizonconnect.com with the subject Reset password instructions.
If you are having trouble logging in, it could be because of one of the following reasons:
- Wrong URL: You are attempting to log in to the wrong version of Reveal for your location. If you’re in the US, Canada, Australia, or New Zealand, visit http://login.us.vzconnect.com, otherwise use http://login.eu.vzconnect.com.
- Wrong Credentials: You might have entered the username or password incorrectly. Try clearing the fields and typing them again.
- Case Sensitivity: The username and password fields are case-sensitive. Check that Caps Lock is off.
- Account Lockout: You have tried to log in too many times with an incorrect username or password, and you might now be locked out of the system. For more information, see Unlocking your Reveal account.
- Missing Profile: You are not an administrator on Reveal, and you don’t have a user profile set up. If this is the case, contact your Reveal administrator to set up a username and password for you.
Learn how to change a Reveal username or password.