Reset a driver’s password
This article describes how you can reset a driver’s password. You can either set the password for the driver or send a reset email to the driver to let them set their own password.
Reset a driver’s password directly
Use these instructions to set a driver’s password directly, and then inform the driver of the new password:
- Log in to Reveal.
- Click on your account profile in the upper right, and then select Admin in the drop-down menu.
- Under Drivers, choose Driver List.
- Find the driver in the list. To search, choose Would you like to search for a driver?
- Click the pencil icon to edit.
- In the Edit Driver dialog box, enter a new password in the Driver Log Password field.
- Confirm the reset by selecting Reset Password.
- Click Save.
Note:
- The driver is not automatically informed of the password reset.
- Resetting a driver’s password does not log that driver out of the Logbook mobile app. The driver must use the new password when logging in next.
Send a password reset email to a driver
Use these instructions to send a driver a password reset email so that the driver can set their new password:
- Log in to Reveal.
- Select your account profile in the upper right part of the screen, and then choose Admin in the drop-down menu.
- Under Drivers, click Driver List.
- Find the driver in the list. To search, click Would you like to search for a driver?.
- Click the pencil icon to edit.
- In the Edit Driver dialog box, select the Mobile Options tab.
- Click EMAIL PASSWORD RESET. The driver will receive an email from which the password can be reset.