¿Desea ver este sitio web en su región local?

[{"url":"/hc/change_language/de-at?return_to=%2Fhc%2Fde-at%2Farticles%2F19406279646995-Problembehandlung-bei-Elektrofahrzeugen","name":"Deutsch (Österreich)","direction":"ltr"},{"url":"/hc/change_language/de-ch?return_to=%2Fhc%2Fde-ch%2Farticles%2F19406279646995-Problembehandlung-bei-Elektrofahrzeugen","name":"Deutsch (Schweiz)","direction":"ltr"},{"url":"/hc/change_language/de-de?return_to=%2Fhc%2Fde-de%2Farticles%2F19406279646995-Problembehandlung-bei-Elektrofahrzeugen","name":"Deutsch (Deutschland)","direction":"ltr"},{"url":"/hc/change_language/en-au?return_to=%2Fhc%2Fen-au%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (AU)","direction":"ltr"},{"url":"/hc/change_language/en-ca?return_to=%2Fhc%2Fen-ca%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (CA)","direction":"ltr"},{"url":"/hc/change_language/en-gb?return_to=%2Fhc%2Fen-gb%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (GB)","direction":"ltr"},{"url":"/hc/change_language/en-ie?return_to=%2Fhc%2Fen-ie%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (IE)","direction":"ltr"},{"url":"/hc/change_language/en-nz?return_to=%2Fhc%2Fen-nz%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (NZ)","direction":"ltr"},{"url":"/hc/change_language/en-us?return_to=%2Fhc%2Fen-us%2Farticles%2F19406279646995-Electric-vehicles-EV-troubleshooting","name":"English (US)","direction":"ltr"},{"url":"/hc/change_language/es-cl?return_to=%2Fhc%2Fes-cl%2Farticles%2F19406279646995-Soluci%25C3%25B3n-de-problemas-relacionados-con-veh%25C3%25ADculos-el%25C3%25A9ctricos-EV","name":"Español (Chile)","direction":"ltr"},{"url":"/hc/change_language/es-mx?return_to=%2Fhc%2Fes-mx%2Farticles%2F19406279646995-Resoluci%25C3%25B3n-de-problemas-relacionados-con-veh%25C3%25ADculos-el%25C3%25A9ctricos-EV","name":"Español (México)","direction":"ltr"},{"url":"/hc/change_language/es-us?return_to=%2Fhc%2Fes-us%2Farticles%2F19406279646995-Resoluci%25C3%25B3n-de-problemas-relacionados-con-veh%25C3%25ADculos-el%25C3%25A9ctricos-EV","name":"Español (US)","direction":"ltr"},{"url":"/hc/change_language/fr-be?return_to=%2Fhc%2Ffr-be%2Farticles%2F19406279646995-D%25C3%25A9pannage-de-v%25C3%25A9hicules-%25C3%25A9lectriques-VE","name":"Français (Belgique)","direction":"ltr"},{"url":"/hc/change_language/fr-ca?return_to=%2Fhc%2Ffr-ca%2Farticles%2F19406279646995-D%25C3%25A9pannage-des-v%25C3%25A9hicules-%25C3%25A9lectriques-VE","name":"Français (Canada)","direction":"ltr"},{"url":"/hc/change_language/fr-ch?return_to=%2Fhc%2Ffr-ch%2Farticles%2F19406279646995-D%25C3%25A9pannage-de-v%25C3%25A9hicules-%25C3%25A9lectriques-VE","name":"Français (Suisse)","direction":"ltr"},{"url":"/hc/change_language/fr-fr?return_to=%2Fhc%2Ffr-fr%2Farticles%2F19406279646995-D%25C3%25A9pannage-de-v%25C3%25A9hicules-%25C3%25A9lectriques-VE","name":"Français (France)","direction":"ltr"},{"url":"/hc/change_language/it-it?return_to=%2Fhc%2Fit-it%2Farticles%2F19406279646995-Risoluzione-dei-problemi-di-veicoli-elettrici-EV","name":"Italiano (Italia)","direction":"ltr"},{"url":"/hc/change_language/nl-be?return_to=%2Fhc%2Fnl-be%2Farticles%2F19406279646995-Problemen-oplossen-met-elektrische-voertuigen-EV-s","name":"Nederlands (België)","direction":"ltr"},{"url":"/hc/change_language/nl-nl?return_to=%2Fhc%2Fnl-nl%2Farticles%2F19406279646995-Problemen-oplossen-met-elektrische-voertuigen-EV-s","name":"Nederlands (Nederland)","direction":"ltr"},{"url":"/hc/change_language/pl-pl?return_to=%2Fhc%2Fpl-pl%2Farticles%2F19406279646995-Rozwi%25C4%2585zywanie-problem%25C3%25B3w-z-pojazdami-elektrycznymi-EV","name":"Polski (Polska)","direction":"ltr"},{"url":"/hc/change_language/pt-pt?return_to=%2Fhc%2Fpt-pt%2Farticles%2F19406279646995-Resolu%25C3%25A7%25C3%25A3o-de-problemas-de-ve%25C3%25ADculo-el%25C3%25A9trico-VE","name":"Português (Portugal)","direction":"ltr"}]

Resolución de problemas relacionados con vehículos eléctricos (EV)

En este artículo:

Cuando no hay recomendaciones de EV disponibles
Cuando las recomendaciones de EV son incorrectas

Cuando no hay recomendaciones de EV disponibles

No verá ninguna recomendación si:

Hay menos de ocho semanas de datos de viajes.
El recorrido de los vehículos no se encuentra dentro del rango diario de EV estimado.
Su flota consta solo de vehículos de carga pesada.
No hay suficiente actividad del vehículo disponible para los cálculos.

Cuando las recomendaciones de EV son incorrectas

Si nota que algunas recomendaciones se aplican a vehículos de su flota que ya son eléctricos, esto podría deberse a que no está seleccionado el tamaño de vehículo y el tipo de combustible correcto para estos vehículos en Reveal. Para corregirlo, lea cómo actualizar la información del vehículo eléctrico (EV).