How Integrated Video works
When a camera is installed in a vehicle, Integrated Video connects the camera footage with Reveal. Our AI software classifies unsafe driving behaviour and harsh driving events, and sends a notification to watch a video. Watch the video to decide what to do next.
- The camera is installed in the vehicle
- The camera starts recording
- Unsafe driving behaviour is detected
- The driver hears an in-cab audio alert
- The cloud AI classifies the incident
- Reveal sends a notification
- You watch the video
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The camera is installed in the vehicle
You can use either the Spotlight app or the Integrated Video app to install a camera in a vehicle.
The camera starts recording
Once the engine turns on, the camera starts recording and continues until the engine is turned off.
Unsafe driving behaviour is detected
When the vehicle's tracker or camera detects unsafe driving behaviour on the road or in the cab, a video recording of the incident is made.
The cloud AI reviews footage based on the driver's behaviour, such as hard acceleration or harsh cornering, and objects near the vehicle such as stop signs and other road users.
AI Dashcams detect unsafe driving behaviours and trigger alerts directly, streamlining this process.
The cloud AI begins to classify the incident.
The driver hears an in-cab audio alert
This feature is only available on AI Dashcams.
When the camera AI detects an incident, the driver hears an audio prompt in the cab. This notifies the driver of their behaviour until they rectify the situation.
Learn how to update in-cab audio alerts.
The cloud AI classifies the incident
The cloud AI classifies videos as Critical, Major, Moderate, or Minor to indicate how urgent they are. Learn more about how videos are classified.
Reveal sends a notification
You get notified when videos are available to watch in Reveal. To choose who is notified, update video alert policies.
You will continue to receive harsh driving notifications alongside these, unless you choose to turn them off.
You watch the video
You can access videos in various ways:
- Watch videos in Reveal on your computer.
- Watch videos in Replay on your computer.
- Watch videos in the Integrated Video app.
The video footage is accompanied by:
- An analysis.
- A speed graph that shows the driver's speed before, during, and after the incident.
- The road's speed limit.
- The time and location of the incident.
- Driver details (if assigned) and vehicle details.
- A video download option.
Download videos from the Integrated Video app.
Find a video
Use the Video List filters to search for videos triggered by unsafe driving behaviour.
Search for videos in the Integrated Video app.
Get videos from the SD card remotely
If you can't find a video in the list, select GET VIDEO to perform a remote search of the camera's SD card and request a video. We'll access the SD card remotely and email you a video link.
Get videos from an SD card using Reveal.
Get videos from an SD card using the Integrated Video app.
If you still can't find the video you want, consider whether any of the following apply:
- There is a camera error.
- The camera may not be recording.
- The camera may have been damaged during a collision.
- A driver may have selected privacy mode to stop sharing camera and GPS tracking data with Reveal.
- The SD card may be corrupted. Contact Support to reformat the SD card or order a new one.
- The SD card may have overwritten the footage. Depending on the card's capacity, SD cards hold around 22 hours of footage (or 'driving time') which is then recorded over as usage continues.
If you suspect a collision has occurred and a video was not triggered in Reveal, download footage from your SD card as soon as possible.
Get videos from the SD card manually
All footage is available to access on the vehicle's SD card. Depending on the card's capacity, SD cards hold around 22 hours of footage (or 'driving time') which is then recorded over as usage continues. You can upgrade your SD card to increase its capacity by contacting your Customer Service Manager.
From your SD card, download videos to your device so you can:
- Get videos that you're unable to access remotely.
- Share videos with authorised third parties (such as insurance companies).
- Get videos from a broken camera.
Enable access to Integrated Video
If a colleague cannot see the Video tab, the issue is most likely to do with role permissions.