Download SD card videos
Install the VZC Player and connect an SD card reader to your device so you can download videos from your SD card. This allows you to:
- View videos that do not appear in the Video List
- Share videos for insurance purposes
- Get videos from the SD card
- Clear space on your SD card
Before you begin
- Find an SD card reader compatible with your device.
- Remove the SD card from the camera.
Download the VZC Player
Download the VZC Player for Mac or Windows to your device.
- Open the VZC Player. It is not necessary to download the latest version of the player, so you can ignore the prompt to do so.
Find and play a video file
Insert the SD card into the SD card reader attached to your device.
(It can take a few moments for the device to recognize and display the contents of the SD card).
- In the VZC Player, select the folder icon.
To find the file directory for the SD card, go to Media > Normal > Date > Time. The SD card directory is organized as follows:
- Folders are divided by date and time stamp for each file.
- Each date is broken into hourly segments.
- Each hour is broken into 10-minute intervals.
To locate the video, go to the date and time of the video needed.
Be aware that videos use Coordinated Universal Time (UTC).
If you can’t find a video, the driver may have switched the camera to privacy mode.
- Select the date.
- Select the hour of the day (in 24-hour format).
- Select the video (MDT) file. (Files are split into 10 minutes segments. For example, 08:00, 08:10, and so on.)
- Select the video file you want to view and select Open.
- Enter the password 1972 and select OK.
- To watch the video, select Play.
Save a video as an MP4
Select the video camera icon.
- Choose a location to save the file or save the file to the default location.
- Enter a file name or use the default name.
- To save the selected date and time range as an MP4 file, select Save.
Re-insert the SD card into the camera
- Remove the SD card from the SD card reader.
Replace the SD card in the camera by pushing it back into the SD slot until it clicks into place.
- For AI Dashcams, clip the side panel onto the camera and lock by tightening the two screws using a T6 star screwdriver.
- For road-facing cameras (model 2), replace the security cover and lock with the key.
- Keep the key or screwdriver somewhere safe, within the driver's reach.