Malfunction report

This report shows all ELD (electronic logging device) malfunctions for selected vehicles in a selected time frame.

Malfunctions can occur for several reasons, which include installation issues, hardware failure, or driver tampering.  Per FMCSA regulations, to remain compliant, you have 8 days from when a malfunction occurs to address the issue.

How to use this report

We recommend that you run this report on a regular basis, ideally daily, to identify vehicles that require attention and to allow enough time to address issues within the required 8 days. 

Follow these guidelines each time you run the report:

  1. Run the report with any of the options defined under Advanced options.
  2. Identify all malfunctions with a status of “Active”. Malfunctions that have a status of “Cleared” do not require any further actions.
  3. Perform the actions specified under Troubleshoot ELD malfunctions for each malfunction type. For further information, see this FMCSA FAQ article

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Advanced options

  • Time Zone: Whether to base the time zone in the report on User or UTC.
  • Region: Select your country.

Report columns

The malfunction report contains the following columns:

  • Vehicle name: The vehicle’s name that is used in Reveal.
  • Time raised: The date and time when the malfunction occurred on the vehicle.
  • Malfunction type: The type of malfunction, which can be one of the following: “Power”, “Timing”, “Engine sync”, “Positioning”, “Data recording”, or “Data transfer”. For more information on each malfunction type, see Troubleshoot ELD malfunctions.
  • Malfunction comment: A description added by the system to explain why and how this malfunction occurred.
  • Malfunction status: Whether the malfunction is still active or has been cleared.
  • Duration: The length of time for which the malfunction was active. This is displayed when malfunctions have been cleared.

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